Frequently Asked Questions
Proof + protection. We’re back to back Consumer’s Choice Awards (Regional) Appliance Servicer of the Year, 2024 & 2025. Our 60+ factory trained/certified technicians follow brand procedures and install OEM parts, producing warranty safe records that manufacturers recognize.
Yes. It’s based on independent market research of consumers and businesses—not paid placements. Winning in 2024 & 2025 signals consistent satisfaction and trust.
Your technician is trained and tested by the manufacturer, uses brand diagnostics and OEM parts, and follows official procedures—key to performance, safety, and warranty compliance.
For brands that authorize us, yes. We document model/serial, diagnostics, OEM part numbers, and test results to brand standards—reducing warranty denials. (Using non authorized servicers can void coverage.
We are factory authorized for all major brands Click here to view all brands we service. . We also service Sub Zero® and Wolf® out of warranty.
Always. OEM parts protect performance and keep repairs compliant with manufacturer requirements.
Root cause diagnostics, brand procedures, correct calibrations, and OEM components. We don’t “swap parts”—we fix the cause.
Yes. We complete annual factory training and monitor brand bulletins so we’re current on platforms, firmware, and service advisories.
Where authorized by the manufacturer, we diagnose, document, and process covered repairs so benefits are honored.
The GTA and a wide Southern Ontario region, including Toronto, Mississauga, Brampton, Vaughan, Markham, Richmond Hill, Oakville, Burlington, Hamilton, St. Catharines/Niagara, Guelph, Kitchener Waterloo, Cambridge, Barrie, Newmarket/Aurora, Oshawa/Whitby/Pickering/Ajax, Milton and Calgary. (Please link this to our main Service Area page). Include the attached Google Map instructions which would allow customer’s to see our service areas outlined with Polygons
Yes—priority triage, sealed system best practices, and fast OEM parts access to reduce food loss and downtime. Q12. How do I book? A: Call our local team or use the Book Service form for fast scheduling with a factory trained technician.
