1. Information We Collect

We may collect the following types of personal information:

• Name, address, email, and phone number
• Service address and billing details
• Payment information (when applicable)
• Any information voluntarily submitted via contact forms or service requests
• Technical data (IP address, browser type, usage statistics)

2. Purpose of Collection

We collect your information for the following purposes:

• To provide appliance repair and related services
• To schedule and confirm appointments
• To send service updates or promotional offers (with consent)
• To respond to inquiries or requests
• To improve our services and user experience
• To comply with legal and regulatory obligations

3. Consent

We collect, use, and disclose your personal information only with your consent, except where permitted or required by law.

You may withdraw your consent at any time by contacting us at the details provided below.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it:

• With our technicians and support staff to fulfill your service request
• With trusted third-party providers (e.g., payment processors)
• When required by law, regulation, or legal process

5. Data Security

We take all reasonable steps to protect your personal information, including using secure servers, encryption, HTTPS, and PCI-compliant payment gateways.

6. Access and Corrections

You have the right to access your personal information, request corrections, and withdraw consent at any time. Contact us using the details below.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Cookies and Website Tracking

Our website may use cookies and similar technologies. You can modify your browser settings to decline cookies.

9. Contact Us

Elite Appliance Service
[Toronto || Hamilton || Ottawa || London || Kingston]
Email: service@eliteappliance.ca
Phone: (+1) 866 836 5668

10. Changes to this Policy

This policy may be updated from time to time. All changes will be posted on this page with the revised effective date.